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Quality

Quality should never be compromised.  We craft our pieces with care so they are unique, durable and attractive.

Relationships

From your first order, you become part of the Gemstone Gallery family and a special mutual trust is established.

Pride

Our goal is to have our clients wear our pieces with pride – just as we take pride in creating them.

Customization

We provide our clients custom jewelry service.  Whatever you have in mind, we will do our best to create that special piece for you.

Responsiveness

We believe a resource such as Gemstone Gallery should be responsive to its clients.  We are not a 24-7 response resource but we strive to be as close to it as possible through both our email system and dedicated number.  Gemstone Gallery calls will be returned promptly during business hours and at times on the weekends.  Please tell us your preference when you leave a vmail.  Being responsive is extremely important at Gemstone Gallery.  We strongly believe it means good service.  Our Contact page is where you will find Gemstone Gallery’s email box for info@mygemstonegallery.com.  Please feel free to ask questions. We also welcome suggestions.

Our phone number, 917-406-0779, will send you directly to a representative, to me or vmail, said Ms. DeBow.  “There will be no long wait times to speak to us.  Our vmail is monitored frequently, as we strive to be responsive to everyone,” she said.  “We encourage comments and reviews.  Our goal is to improve our jewelry line and our service on all levels,” emphasized Ms. DeBow.

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